RamQuest
  • 19-Jan-2018 to 20-Mar-2018 (CST)
  • Plano, TX, USA
  • Full Time

The Engagement Manager will work as the industry expert in a fast paced, constantly changing environment to successfully prepare customers for Go Live with RamQuest Software. The Engagement Manager is responsible for gathering and understanding client business needs, requirements, and processes. This is a great position for someone currently working in the Title Insurance Industry as an Escrow Officer or similar role, looking to learn more about Title Production & Settlement Technology. We offer a great team environment, development opportunities and comprehensive benefits.

Responsibilities and Duties

  • Oversee project activities on a day-to-day basis that include providing industry expertise and recommendations to the client and ensure the software will ultimately meet their business needs
  • Coordinate and obtain client deliverables as needed
  • Facilitate user acceptance testing to ensure the product meets client expectations
  • Coordinate and lead training sessions with clients
  • Provide go-live support as needed

Qualifications and Skills

  • Bachelor's degree in related field preferred
  • 5+ years of proven track experience in software
  • Must be available to travel up to 60% of time
  • Proven ability to influence cross-functional team without formal authority
  • Strong communication skills with exceptional presentation expertise
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Ability to prioritize and handle multiple projects.
  • Strong attention to detail and organizational skills.
  • Proficient in Microsoft Office Suite and Outlook.
  • Previous title industry experience preferred.
  • Previous RamQuest software experience preferred.

Benefits

  • We offer Health, Dental, Vision, and Life Insurance. Short-term/Long-term Disability coverage, and Retirement options
  • Paid vacation, paid sick, and paid company holidays
RamQuest
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