• 06-Sep-2017 to 05-Nov-2017 (CST)
  • Plano, TX, USA
  • Salary
  • Full Time

RamQuest is a Texas-based corporation that has been serving the title industry since 1991. As the provider of the Land Title industry's most comprehensive title and settlement solutions, RamQuest's products are currently in use for closings in all 50 states.

RamQuest offers competitive and comprehensive benefit plan including Medical, Dental, Vision and an ESSOP plan. We also offer a vibrant, team environment and development opportunities. If you meet the qualifications and want to contribute to our success, we look forward to an opportunity to talk with you.

Job Description

The Business Analyst is responsible for gathering product & workflow requirements and effectively capturing the business processes to drive the design and roadmap for Closing Market. The successful candidate is acute at identifying suitable process changes, working through internal and external customers.  This individual will implement, document and monitor business processes, while serving as a functional and technical liaison.

Job Duties:

  • Author business and technical documents
  • Gather, analyze and define workflow requirements to document, implement and monitor workflow processes.
  • Establish product requirements and specifications to support new and existing business initiatives
  • Conduct interviews and brainstorming sessions with internal and external stakeholders to gather requirements
  • Document and manage all product requirements and changes
  • Conduct analyses to discover new functionality requirements
  • Drive direction and set product roadmap for Closing Market
  • Provide leadership and product direction to ensure ongoing delivery of new releases
  • Work closely with the development team, business users, and service providers
  • Assist in bringing new integrations and enhancements to markets


  • Bachelor's preferred.
  • 5 7 years of experience in a Business Analyst role.
  • Windows, MS Office & Visio experience.
  • Working knowledge of SQL and T-SQL (helpful).
  • Excellent troubleshooting abilities, able to solve complex technical issues.
  • Must demonstrate superb professional communication skills, through clearly written, concise and comprehensive documentation.
  • Demonstrated ability to communicate technical concepts to non-technical audiences.
  • Fast learner of new technologies and tools.
  • Knowledge of the software development lifecycle, preferred.
  • Strong technical writing skills.
  • Experience with Balsamiq a plus.
  • Knowledge of Title Industry, helpful.
  • Must be able to successfully pass criminal background & previous employment screening

Skills & Knowledge Required:

  • Ability to foster, develop and maintain professional and collaborative working relationships.
  • Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors.
  • Must be personable, positive, and a professional representative of the Company.
  • Must be a self-starter
  • Excellent verbal and written communication skills.
  • Ability to prioritize and handle multiple projects.
  • Strong attention to detail and organizational skills.
  • Proficient in Microsoft Office Suite and Outlook.
  • Perform other duties as assigned by supervisor.

Additional Information:

  • This is a direct hire opportunity with RamQuest
  • We offer Health, Dental, Vision, and Life Insurance. Short-term/Long-term Disability coverage, and Retirement options
  • Paid vacation, paid sick, and paid company holidays
  • Conveniently located in Plano, TX off of the Dallas North Tollway and Plano Parkway
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