• 23-Sep-2020 to Until Filled (CST)
  • Plano, TX, USA
  • Full Time

RamQuest is a Texas-based corporation that has been serving the title industry since 1991. As the provider of the Land Title industry's most comprehensive title and settlement solutions, RamQuest's products are currently in use for closings in all 50 states.

At RamQuest, our customers are at the heart of everything that we do. We continuously strive to nurture our customers' success by delivering the most innovative technology and creative service offerings. As we grow, our goal is to always work to be a champion for our customers so if you're a professional who loves finding new ways to make a difference and you would like to grow with us, let's talk!

RamQuest offers competitive and comprehensive benefit plan including Medical, Dental, Vision and an ESSOP plan.

Job Description

The Business Analyst is responsible for gathering product & workflow requirements and effectively capturing the business processes to drive the design and roadmap for Core Development Products. The successful candidate is acute at identifying suitable process changes, working with internal and external customers.  This individual will implement, document and monitor business processes, while serving as a functional and technical liaison.

 Job Duties:

  • Establish product requirements and specifications to support new and existing business initiatives
  • Document and manage product requirements and changes
  • Author business and technical documents
  • Gather, analyze, define, and document application workflow processes
  • Conduct interviews and brainstorming sessions with internal and external stakeholders to gather requirements
  • Conduct analyses to discover new functionality requirements
  • Provide leadership and product direction to ensure ongoing delivery of new releases
  • Work closely with the product managers, developers, business users, and service providers
  • Assist in reverse engineering existing application functionality


  • Bachelor's Degree preferred.
  • 4 - 6 years of experience in a Business Analyst role.

 Skills & Knowledge Required:

  • Excellent troubleshooting abilities, able to solve complex technical issues
  • Must demonstrate superb professional verbal and written communication skills, through clearly written, concise and comprehensive documentation
  • Demonstrated ability to communicate technical concepts to non-technical audiences
  • Fast learner of new technologies and tools
  • Knowledge of the software development lifecycle
  • Strong technical writing skills.
  • Excellent interpersonal and customer service skills
  • Ability to prioritize and handle multiple projects
  • Strong attention to detail and organizational skills
  • Proficient in Microsoft Office Suite and Outlook
  • Knowledge of Title Industry, helpful.

Additional Information:

  • This is a direct hire opportunity with RamQuest
  • We offer Health, Dental, Vision, and Life Insurance. Short-term/Long-term Disability coverage, and Retirement options
  • Paid vacation, paid sick, and paid company holidays
  • Conveniently located in Plano, TX off of the Dallas North Tollway and Plano Parkway
  • Business hours are 8am - 5pm with some flexibility
  • Casual dress code
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